Hi, I'm Raya The AI Customer Service Teammate Never sleeps.

Raya is an autonomous AI customer service teammate from Teammates.ai that resolves support tickets across WhatsApp, email, phone, Slack, Teams, and live chat in 50+ languages. She takes real actions (refunds, order lookups, account changes) and shares full context with Adam and Sara in under 10 seconds.

The Problem

Customer Support is Broken

Traditional customer support operations are hindered by repetitive manual tasks, disconnected systems, and high inquiry volumes—preventing your team from delivering fast, high-quality service.

Traditional Support

Manual & Slow

• Support Team:
  • Hi, I have an urgent issue with my billing. Is anyone available?
  • 9:14 AM
  • 15 mins later
  • All our agents are currently busy. Your estimated wait time is 30+ minutes.
  • 10:00 AM
  • Avg. Wait Time > 32 min
  • Response Rate: Delayed

Slow Lead Response

Human agents can't respond 24/7, causing inquiries to pile up.

Task Overload

Repetitive & Tedious

• To do list This week:
  • Responding to customer inquiries via email, chat, or phone.
  • Updating customer account information in the CRM system.
  • Escalating urgent issues to the appropriate team.
  • Handling returns and refunds for customers.
  • Providing product recommendations based on customer needs.

Insufficient Time

Sales reps waste time on tasks instead of closing deals.

Exploding Costs

Hidden Fees & Overages

• Monthly Invoice:
  • #INV-2024-001
  • Base Subscription: $499.00
  • Overage Fees + 2,500 interactions: +$250.00
  • Add-on Agents 5 x $50/mo: +$250.00
  • Total Amount: $999.00
  • Budget Status: Exceeded
  • Cost Trend: Rising

Unpredictable Pricing

Costs frequently spike, making monthly support budgets hard to predict.

There's a better way. Meet Raya →

Introducing Raya - Your AI Customer Support

Raya handles every customer interaction instantly, across all channels, in any language--while your team focuses on what matters most.

Raya speaks 50+ languages and works 24/7

English Arabic Spanish Portuguese Hindi French German Turkish Japanese Swedish Spanish (Latin America)

What sets Raya apart

Features that make support smarter

Transform your support operations with powerful AI capabilities for instant responses, personalized assistance, and seamless ticket resolution - all in one intelligent platform.

Live Chat That Converts

Experience how Raya engages with customers instantly across all your chat channels, providing consistent, personalized support.

Support That Never Sleeps

Watch Raya handle customer calls naturally, understanding context and resolving issues instantly - while updating your CRM in real-time.

From Chaos to Clarity

See how Raya transforms overwhelming inboxes into organized, resolved conversations – handling everything from simple queries to complex ones.

Automated Workflow Triggers

Raya can automatically trigger workflows during conversations, such as scheduling follow-ups, updating CRM records, sending notifications, or initiating multi-step processes based on conversation context.

Approvals, Guardrails, and Full Auditability

Ensure complete oversight with human-in-the-loop approvals, strict behavioral guardrails, and detailed audit trails for every action.

“Agentic AI has emerged as a game-changer for customer service, paving the way for autonomous and low-effort customer experiences.”

Complete Your AI Team

Why stop at one? Get all three AI teammates working together to transform your entire operation.

Integrations

Raya works seamlessly with your helpdesk and support tools, automating repetitive tasks.