# Troubleshooting

Fix common issues with widgets, channels, calls, interviews, billing, and integrations.

## Articles

- **Widget Not Showing or Not Connecting**  
  Fix common Raya chat widget problems: widget not appearing on your website, stuck on "Connecting...", or blocked by ad blockers and CSP headers.  
  [5min read](/content/help/troubleshooting/widget-issues/index.html)

- **Raya Not Responding, Outdated Answers, or Too Many Escalations**  
  Fix issues where Raya does not reply to emails, gives outdated answers from a stale knowledge base, or escalates too many conversations to your human team.  
  [6min read](/content/help/troubleshooting/raya-issues/index.html)

- **Adam Campaigns Stopped, No Audio, or Booking Failures**  
  Fix issues where Adam's outbound campaigns stop unexpectedly, calls have no audio, or Adam fails to book meetings with prospects.  
  [6min read](/content/help/troubleshooting/adam-issues/index.html)

- **Candidates Cannot Start Interview, Audio Problems, or Scoring Issues**  
  Fix issues where candidates cannot access Sara's interview, experience audio or video problems during the session, or receive scores that look wrong or inconsistent.  
  [6min read](/content/help/troubleshooting/sara-issues/index.html)

- **Payment Failures, Unexpected Credit Usage, and Invoice Questions**  
  Fix payment failures, understand why credits deplete faster than expected, configure auto-top-up, and resolve invoice or proration questions.  
  [5min read](/content/help/troubleshooting/billing-issues/index.html)

- **Webhook Failures, API Errors, and CRM Sync Issues**  
  Fix webhook delivery failures, resolve API 401/403 errors, troubleshoot CRM sync issues, and test your integrations with Teammates.ai.  
  [7min read](/content/help/troubleshooting/integration-issues/index.html)