Teammates.ai: AI Guest Support for Hospitality

AI Guest Support for Hospitality

Raya handles booking inquiries, room requests, and concierge questions in 50+ languages — delivering five-star service around the clock.

The Problem & The Solution

The Problem

Hotels and resorts handle guests from dozens of countries speaking different languages. Front desk staff can't scale to cover every channel, every timezone, every language — and a poor response means a bad review.

The Solution

Raya acts as your digital concierge — answering booking questions, handling room change requests, providing local recommendations, and managing special requests across WhatsApp, email, and chat. She speaks every guest's language natively.

Get Started in 3 Steps

  1. Connect Your PMS
    Link your property management system so Raya can access booking data and room availability.

  2. Train on Your Property
    Upload your property details, amenities, local guides, and service policies.

  3. Deploy Across Channels
    Raya answers guests on WhatsApp, website chat, email, and even voice calls.

What You Get

Native Multilingual

Raya communicates fluently in 50+ languages including Arabic dialects — no awkward translations.

WhatsApp Concierge

Guests message on WhatsApp and get instant, helpful responses — from check-in times to restaurant reservations.

Room & Service Requests

Handle room upgrades, late check-outs, extra amenities, and special occasion arrangements.

Upsell to Adam

When a guest shows interest in upgrades or packages, Raya hands off to Adam for personalized offers.

Your Team for This

Raya

Customer Service AI
Meet Raya

Adam

Sales & Lead Gen AI
Meet Adam

Common Questions

Complete Your AI Team

Why stop at one? Get all three AI teammates working together to transform your entire operation.

Sara

AI Interviewer
World-class interviews for any role, instantly.

Meet Sara

Adam

AI Sales & Lead Generation
Books meetings and qualifies leads across voice and email.

Meet Adam