Teammates.ai: AI Guest Support for Hospitality
AI Guest Support for Hospitality
Raya handles booking inquiries, room requests, and concierge questions in 50+ languages — delivering five-star service around the clock.
- 50+ Languages Supported
- 90% Inquiry Resolution
- 24/7 Concierge Service
- <60s Response Time
The Problem & The Solution
The Problem
Hotels and resorts handle guests from dozens of countries speaking different languages. Front desk staff can't scale to cover every channel, every timezone, every language — and a poor response means a bad review.
The Solution
Raya acts as your digital concierge — answering booking questions, handling room change requests, providing local recommendations, and managing special requests across WhatsApp, email, and chat. She speaks every guest's language natively.
Get Started in 3 Steps
Connect Your PMS
Link your property management system so Raya can access booking data and room availability.Train on Your Property
Upload your property details, amenities, local guides, and service policies.Deploy Across Channels
Raya answers guests on WhatsApp, website chat, email, and even voice calls.
What You Get
Native Multilingual
Raya communicates fluently in 50+ languages including Arabic dialects — no awkward translations.
WhatsApp Concierge
Guests message on WhatsApp and get instant, helpful responses — from check-in times to restaurant reservations.
Room & Service Requests
Handle room upgrades, late check-outs, extra amenities, and special occasion arrangements.
Upsell to Adam
When a guest shows interest in upgrades or packages, Raya hands off to Adam for personalized offers.
Your Team for This
Raya
Customer Service AI
Meet Raya
Adam
Sales & Lead Gen AI
Meet Adam
Common Questions
- Can Raya access our booking system?
- How does Raya handle Arabic-speaking guests?
- Can Raya handle complaints about their stay?
Complete Your AI Team
Why stop at one? Get all three AI teammates working together to transform your entire operation.
Sara
AI Interviewer
World-class interviews for any role, instantly.
- Objective by Design: Scores candidates on 100+ technical and behavioral signals.
- Technical & Behavioral Excellence: Screens any role, adaptively, in real-time.
- Superhuman Output: Summaries, recordings, and rankings in minutes.
- Loved by candidates: 92% rate their experience as excellent.
Adam
AI Sales & Lead Generation
Books meetings and qualifies leads across voice and email.
- Autonomous Sales Engine: Manages outreach, and handles objections.
- Fluent in 50+ languages Arabic & English: Speaks natively across channels.
- 10× Pipeline Volume: Engages leads at scale – no extra headcount.
- CRM-Ready: Syncs with HubSpot, Salesforce, and 30+ tools.